Effective Date: April 14, 2026
At Vibrant Colorss, accessible from www.vibrantcolorss.in, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Vibrant Colorss and how we use it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website, or otherwise when you contact us. This may include:
- Personal Data: Name, shipping address, email address, and phone number.
- Payment Data: We use third-party processors for payments. We do not store your credit card or banking details on our servers.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and ship your orders for mandala art and clay products.
- Communicate with you regarding order status or customer support.
- Send occasional promotional emails or newsletters (you can opt-out at any time).
- Improve and personalize your experience on our website.
3. Third-Party Services
We may share your information with third-party service providers to perform functions on our behalf, such as courier services for delivery and payment gateways for transactions. These third parties only have access to the information necessary to perform their specific tasks.
4. Cookies
Vibrant Colorss uses “cookies” to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience.
Return and Refund Policy
Thank you for shopping at Vibrant Colorss. We take pride in our handcrafted mandala wall decors, coasters, and clay art. Because our items are handmade and often fragile, we have established the following policy:
1. Returns
- Handmade Variance: Please note that since our products (mandala art and clay items) are handcrafted, slight variations in color and pattern are a hallmark of their uniqueness and are not considered defects.
- Timeframe: You have 7 calendar days to return an item from the date you received it.
- Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
2. Non-Returnable Items
- Custom/Commissioned Pieces: Any personalized mandala or clay art created specifically for you cannot be returned or refunded.
- Sale Items: Items purchased during a clearance or sale are final sale.
3. Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at [Insert Email Address] with photos of the damage so that we can evaluate the issue and make it right.
4. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. Please allow a certain amount of days for the credit to reflect in your account, depending on your card issuer’s policies.
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about these policies, please contact us at:
Email: [colorssvibrant@gmail.com]
Website: www.vibrantcolorss.in